Privacy Policy

At B&B Derma, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We collect the following types of personal information to provide a seamless shopping experience:

  • Personal Information: Name, email address, phone number, shipping address, and billing details.
  • Account Information: Username and password (if applicable).
  • Order Details: Products purchased and transaction information.
  • Technical Information: IP address, browser type, device information, and cookies when you use our website.
  • Communication Data: Messages or inquiries you send to us via email, phone, or live chat.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: Ensuring successful order placement, delivery, and communication regarding purchases.
  • Customer Support: Responding to your inquiries and resolving issues.
  • Marketing and Updates: Sending promotional emails, updates, or offers (with your consent).
  • Website Improvement: Enhancing your browsing experience and analyzing website usage.
  • Security: Protecting our website and customers from fraud or misuse.

3. Sharing Your Information

We value your privacy and do not sell or share your personal information with third parties, except:

  • Service Providers: To trusted partners like courier services, payment gateways, and IT support providers, solely for fulfilling your order and improving our services.
  • Legal Requirements: If required to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies help us:

  • Recognize your device and preferences.
  • Monitor website traffic and behavior for analytics.

You can disable cookies in your browser settings; however, some website features may not function properly without them.

5. Data Protection and Security

We take the security of your data seriously. Our website uses:

  • SSL Encryption to protect sensitive data during transactions.
  • Secure Payment Gateways to ensure safe transactions.
  • Regular monitoring to prevent unauthorized access.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request details of the information we hold about you.
  • Correction: Correct any inaccurate or incomplete information.
  • Deletion: Request the removal of your personal information.
  • Opt-Out: Unsubscribe from marketing emails at any time.

To exercise your rights, please contact us at care@bnbderma.com or 0333-3535737.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.

8. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "Last Revised" date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

📧 Email: care@bnbderma.com
📞 WhatsApp/Call: 0333-3535737